Privacy policy.

1. Information We Collect

When you interact with Partners in Biz, we may collect information you provide directly, such as your name, email address, company name, phone number, form consent choices, project details, support messages, uploaded files, and portal conversations.

We also collect usage and security data automatically, including IP addresses, browser type, pages visited, interaction timestamps, export/delete activity, and audit events, to help us improve our services and protect client workspaces.

2. How We Use Your Information

• To respond to project enquiries and onboard new clients
• To manage your portal access, client workspaces, project communications, and consent preferences
• To provide AI-assisted drafting, research, summaries, and operational support under human approval gates where required
• To improve our website, services, security controls, and client experience
• To comply with legal obligations and protect our rights

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share data with trusted service providers who assist in operating our platform (such as hosting and analytics providers), under strict confidentiality agreements. We may also disclose information when required by law.

4. Data Retention

We retain personal information only for as long as needed to provide the service, maintain security/audit records, resolve disputes, meet legal obligations, and preserve agreed client project history. Client project and finance records may be retained for at least five years after completion where business, tax, or contractual obligations require it. Short-lived logs, previews, and failed run diagnostics should be removed or anonymised when no longer operationally necessary.

5. Your Rights

Depending on your jurisdiction, you may have the right to access, export, correct, or delete your personal data. You may also have the right to object to or restrict certain processing activities, withdraw marketing consent, and request that a client workspace administrator review access to your records.

The portal may provide self-service exports for selected datasets. For a full access, export, correction, or deletion request, contact us at peet.stander@partnersinbiz.online. We may need to verify your identity, preserve records we are legally required to keep, and coordinate with the relevant client organisation before deleting shared business records.

6. Cookies

Our website uses essential cookies to maintain session state and security. We do not use third-party advertising cookies. You can disable cookies in your browser settings, though some portal features may not function correctly as a result.

7. Security, Access Controls, and Auditability

We use role-based access controls, organisation scoping, authentication, audit/activity logs, and operational approval gates to reduce unauthorised access, alteration, disclosure, or destruction. Client users should only access organisations they belong to; platform administrators and AI agents must use the correct organisation scope. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. AI-Assisted Processing and Sensitive Information

Some portal features use AI-assisted tools to draft, summarise, classify, research, or suggest next actions. AI output can be wrong and should not be treated as legal, financial, medical, mental-health, or other professional advice. Please do not submit sensitive medical or mental-health information unless it is strictly necessary for an agreed business purpose.

9. Google User Data

When you connect a Google account (Gmail, Search Console or YouTube), Partners in Biz accesses only the data needed for the features you turn on: reading, labelling and drafting mail and sending the mail you approve; reading your Search Console data and submitting your sitemap; identifying your YouTube channel, uploading the videos you approve and posting your comments and replies. We store this data in your own workspace, do not sell it, do not use it for advertising, and do not use it to train AI models. You can disconnect at any time from the app or from your Google account's security settings, and ask us to delete your data. Partners in Biz's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a prominent notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact

For any privacy-related questions, please contact Partners in Biz at peet.stander@partnersinbiz.online.